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Batteries could be brought back by approved selling points or sent to GoldGMT directly.

All our packaging are whether recyclable or biodegradable.

The mobile phone ALTO II possesses a high-resolution color screen, allowing as well legibility by very sunny weather conditions.

The lightness is not adapted to the problems met by most of the disabled and/or old persons; the handling is an important element. Therefore ALTO II’s weight has been specially adapted to get the satisfying grip.

The mobile phones of the market are generally too slippery and slide in the hand of the users. The painting of the mobile phone ALTO II was specially conceived to avoid sudden skids or fall.

All the keys can work as an alarm as far as the user rests more 3 seconds. The mobile phone ALTO II allows the management of 3 emergency telephone numbers which works in waterfall.

Yes. You can define up to 30 reminders on the phone ALTO II.

You have the possibility of receiving MMS message but ALTO II is not able to visualize embedded photos or videos. You are also not able to compose or send multimedia messages.

The mobile phone ALTO II is capable of sending and of receiving written messages (SMS). Furthermore, the mobile phone ALTO II supports you composing a new message with vocal guidance. Received text messages will be spoken by the text-to-speech function of the phone ALTO II.

The mobile phone ALTO II can register 100 contacts, 200 text messages and the last 50 calls.

Yes the mobile phone ALTO II is compatible with International standards M3 and T3. Those standards define the degree of electromagnetic and electrostatic compatibility with the hearing aids of the market.

The mobile phone ALTO II has no Bluetooth’s connection. The action of pairing two devices is a complex operation and a not requested so far by our users.

The mobile phone ALTO II is not equipped with a GPS system.

No. The camera becomes again an obstacle as an increase in complexity for certain persons.

Voice recognition is not supported by the processor of the phone itself but by external services in the cloud. Such services require mobile data connection. The majority of our clients do not use mobile contracts with such mobile data support.

The Text-to-Speech is a system of immediate oral reading of texts. The mobile phone ALTO II is endowed with this system to help the persons in the apprehension or in the learning phase of the mobile phone.

At present ALTO II supports 6 languages: French, English, Italian, German, Dutch and Spanish.

The mobile phone ALTO II is endowed with a module GSM Quad band (850/900/1800/1900 MHz); that means everywhere where a GSM’s mobile network is available so practically worldwide.

Yes. The complete and detailed manual can be downloaded from our website. According to our ecological charter, we consider that the simplified manual is enough for 90 % of the users, but certain more advanced functions are in this manual.

The telephone ALTO II is generally sold as a free SIM card device (unlocked), and is compatible with any SIM cards of the market including prepaid cards.  microSIM cards will need an adapter. Certain operators are distributing the ALTO II with locked SIM card.

The mobile phone ALTO II is distributed in all the countries of the zone Europe, in America, in Asia and also Australia.

The mobile phone ALTO II is available directly on on-line sale on our web shop. You can also find it in specialized stores and distribution networks (to see list of retailers and official distributors.

The mobile phone ALTO II is mainly dedicated to a person who wishes a very easy to use telephone; it is particularly advisable in seniors but also in persons affected by various handicaps (seen, hearing, physics, etc.). It is noted that several professionals – manual labors as an example – likes the concept of a strong telephone and with big touch. Its colors are also appreciated by young people as a first hand with a mobile phone.

Yes, ALTO II can be updated to the latest firmware id appropriate.  The update can be done by Gold GMT Service partners or by approved selling points.

Accessories are: extra battery, charging station (cradle), USB power cable, charger and adapters.

Accessories are sold through retailers and/or distributors

The mobile phone ALTO II is guaranteed 2 years according to the CE standards. In case of problem, please refer to the repair centers.